A Quick Note:
Chromebooks/Tablets/Smart-Phones are not compatible with all academic software.
The SHSU Online Support Desk provides support for faculty and students using our learning management system (Blackboard). We also provide technical expertise by telephone, e-mail, chat and remote utilities for the quick resolution of all student and faculty issues.
Desktop/Laptop System Requirements
|
PC Users |
Mac Users |
|
|---|---|---|
|
Operating System |
||
|
Available Hard Drive Space |
15GB |
15GB |
|
Memory |
8GB RAM |
8GB RAM |
|
Processor |
Minimum of Intel i5/AMD Ryzen 5 |
Minimum of Intel i5/AMD Ryzen 5 |
|
Hardware |
Microphone, Keyboard, Mouse, Web Camera, Speakers/Headset |
Microphone, Keyboard, Mouse, Web Camera, Speakers/Headset |
|
Web Browser* |
MS Edge (latest version) Chrome (latest version) Firefox (latest version) |
Safari (Latest Version) Chrome (latest version) Firefox (latest version) |
|
Internet Speed** |
Upload: 1 Mbps ↑ Download: 5 Mbps ↓ |
Upload: 1 Mbps ↑ Download: 5 Mbps ↓ |
|
Web Camera |
We suggest students use the embedded web camera in their laptop or any standard web cam purchased and manufactured within the last 5 years. |
|
Mobile Requirements
Android |
iOS |
|
|---|---|---|
| Browser | Safari |
|
| Apps |