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Tools and Services

Empowering Educators: SHSU Online’s Commitment to your Success in Online Teaching

As a new academic year progresses, a season of fresh starts and renewed purpose awaits. At Sam Houston State University (SHSU) Online, we resonate deeply with the wisdom in Arthur Ashe’s famous words, “Start where you are. Use what you have. Do what you can.” This sentiment serves as a guiding principle for the support and services we provide to faculty, staff, and students alike. Embracing where we are today—our strengths, resources, and capabilities—allows us to empower every member of our academic community to succeed in teaching and learning, no matter the challenges that arise.

SHSU Online stands ready to offer a comprehensive array of services designed to support you in navigating and excelling within the online education landscape. From instructional design and faculty development to 24/7 technical support and specialized resources for online teaching, we’re here to ensure a seamless and enriching experience for educators and students.

Services

Beyond foundational services, SHSU Online is committed to fostering an environment where innovation in teaching and learning thrives. Our Instructional Design and Course Development team collaborates with faculty to create impactful, engaging course content tailored to meet the evolving needs of online learners. Whether you’re developing a fully online, hybrid, or web-assisted course, our designers are here to partner with you, integrating best practices in instructional design and the latest tools in academic technology.

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SHSU Online also offers a suite of resources aimed at professional growth and continuous improvement. The “Teaching Online with Blackboard” organization serves as a virtual hub of faculty-centric resources, offering insights into course management, effective communication with students, and archived recordings of our digital teaching webinars.

Our dedication to student success is reflected in our 24/7 Support Desk, ensuring assistance is always within reach. The Blackboard Support team is available around the clock to address any technical issues that may arise, providing peace of mind for both instructors and students. We are here to tackle challenges promptly, allowing you to focus on the rewarding aspects of teaching and learning.

Finally, SHSU Online plays an active role in fostering a community of digital educators through initiatives like the annual Digital Education Summit (DES) and the SHSU Online Newsletter. These platforms bring together educators and thought leaders to discuss trends, share best practices, and explore emerging tools in online education. Together, these initiatives contribute to a vibrant, collaborative learning community dedicated to excellence and innovation in digital education.

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