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System Requirements

The SHSU Online Support Desk provides support for faculty and students using our learning management system (Blackboard). We also provide technical expertise by telephone, e-mail, chat and remote utilities for the quick resolution of all student and faculty issues.


System Requirements (Updated 03-07-16)

 

PC Users

Mac Users

Operating System

Windows 7, 8 or 10

(prefer 8.1 for Windows 8)

OS X 10.8+ Snow Leopard, recommend OS X 10.9 Mavericks or higher.

Installation Space

2GB Hard Drive

1GB RAM

2GB Hard Drive

1GB RAM

JAVA

*Java versions will prompt for updates if your Java version is out of date.

JVM 1.8u71 or higher

Open Java 1.8u71 or higher

Hardware

Microphone, Keyboard, Mouse, Web Camera

Microphone, Keyboard, Mouse, Web Camera

Web Browser*

Firefox 13+ (Recommended)

Firefox 13+ (Recommended)

Internet Speed**

Upload: 1 Mbps ↑

Download: 2 Mbps ↓

Upload: 1 Mbps ↑

Download: 2 Mbps ↓

Web Camera

We suggest students use the embedded web camera in their laptop or any standard web cam purchased and manufactured within the last 5 years.

From our experience, any web camera that has drivers that meet or exceed Windows 7 standards will work just fine.

Any web camera that ONLY has drivers for Windows Vista or below will not work.

We suggest students use the embedded web camera in their laptop or any standard web cam purchased and manufactured within the last 5 years.

From our experience, any web camera that has drivers that meet or exceed Windows 7 standards will work just fine.

Any web camera that ONLY has drivers for Windows Vista or below will not work.

*Note: Firefox will enforce a requirement for the most up-to-date version of Java.
**An active broadband Internet connection is assumed since the examinations are done online.